Tokens were successfully withdrawn from the PiBridge app, but they are still not in your ONUS account.

This is a normal problem; you don't need to worry.

Due to the transaction difference, the transaction volume at ONUS is quite large, so the processing time ranges from 5 minutes to 120 minutes. If the transaction time exceeds 120 minutes, please create a ticket for the processing department here: help.PiBridge.org.